General Frequently Asked Questions

  • What kind of payment do you accept?
    We accept Visa/MasterCard/Eurocard, Bank/Wire transfer, American Express, Diners Club, JCB, PayPal, Credit/Debit card (Payment information by Fax), Discover/Novus, and Alipay.
  • How long will it take until I receive my license code?
    You will immediately receive your registration code via e-mail after ordering!
  • Why the downloaded file is corrupt?
    This would be caused sometimes by the Internet speed or the downloading tools. So please do as follows:
    1. Please delete the corrupted file and clean browser's cache.
    2. Re-open Internet Explorer/Firefox/Netscape/Opera browser.
    3. Re-download the program.